Resources

Guides for the workflows teams ask about most

HiringCat resources focus on practical setup areas: jobs, candidates, AI screening, licenses, custom domains, team permissions, activity logs, and integrations.

Setupjobs and screening
Supportbilling and domains
Controlteam access and logs
HiringCat dashboard overview for support resources

Resource topics

Use these areas to understand the parts of HiringCat that affect daily hiring operations.

AI screening setup

Create job criteria, review scores, and understand fit and gap explanations.

Candidate workflow

Move applicants through stages, notes, reviewers, emails, and interviews.

Custom domains

Set up DNS, SSL, branding, and public candidate-facing pages.

Permissions and activity logs

Manage member access and review activity by member, event, and action.

Email templates

Configure branded candidate communication and sender settings.

Automation and webhooks

Understand how workflow events can trigger follow-up actions.

Start with the workflow you are configuring

The fastest way to solve an issue is to identify which part of the hiring workflow it belongs to.

1

Role setup

Use Product and feature pages for job setup, questions, screening, and stages.

2

Candidate operations

Use candidate pages for pipeline, notes, scheduling, and communication questions.

3

Workspace controls

Use settings resources for domains, billing, permissions, activity logs, and integrations.

HiringCat job setup screen

Support-ready context

When users contact support, clear workspace and event context is what helps the team trace issues quickly.

1

Billing issue

Include order number, buyer email, license key ending, and Billing screenshot.

2

Domain issue

Include domain name, DNS value, proxy state, SSL status, and screenshot.

3

Permission issue

Include member name, selected permissions, action attempted, and expected behavior.

HiringCat activity logs for support context

What resources do not do

The resource area avoids unsupported claims and focuses on what HiringCat actually ships.

No fake feature promises

Roadmap items are labeled as direction, not shipped guarantees.

No generic blog filler

The content is centered on real product setup and support topics.

No secret exposure

Support guidance references what to check without publishing live secrets or private keys.

Resources FAQs

Where do I start if the license key email does not arrive?

Start with Pricing and Support. The support team checks Shopify order status, webhook processing, license rows, and email logs.

Where do I learn about activity logs?

Use the Team Permissions page. It explains permissions and the Activity Logs filters: Team Member, Event/Page, and Action.

Are these resources connected to real product screens?

Yes. The pages use current HiringCat screenshots and feature areas.

Use the right guide for the workflow you are setting up

Start with Product if you are new, or go directly to Billing, Domains, Team, or Integrations when troubleshooting.

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